Privacy Policy

At Rezoxy, safeguarding the privacy and security of our clients is of utmost importance to us. Our privacy policy is designed to ensure that your personal information is protected and handled with care when you engage with our writing and website services.

Personal Information

We may collect personal information to provide customized and tailored services that meet your specific needs. Rest assured, any information shared with us is used solely for the purpose of service provision and is never shared with third parties without your authorization.

Security

To maintain the security of your information, we employ robust data protection measures, including physical, electronic, and managerial procedures. These measures prevent unauthorized access or disclosure, ensuring that your information remains safe and secure.

Payment Policy

For our writing and website services, we require a deposit upfront for every order placed. This deposit is essential to initiate work on your project, and our team commences upon receipt of payment.

Refund Policy

Our refund policy varies depending on the circumstances of each case. While we strive to exceed customer satisfaction, if you are dissatisfied with our work, you can request a refund. We offer free revisions before considering a refund, and each request is reviewed on a case-by-case basis. Customers may request for full or partial refund within 60 days from the services ordered. The processing time for refunds is 10 days from when the dispute is initiated.

Writing Policy

We begin work on your project upon receipt of upfront payment or agreement thereof. Our commitment is to deliver 100% original content that adheres to your specific guidelines. We utilize the latest quality check tools to ensure that you receive only high-quality, original work. Until full payment is made, the copyright of the content and solutions remains with Rezoxy.

Cancellation Policy

Our cancellation policy requires a minimum notice of 05 days before project commencement for a full refund. If you wish to cancel your order, please communicate with us at your earliest convenience via email or phone. Upon cancellation, any completed work will be delivered to you, and a refund will be processed for the remaining deposit. Refunds are typically processed within 10 days of cancellation.

If you have any questions or concerns regarding our policies, please feel free to contact us. We are here to assist you and ensure that your experience with Rezoxy is seamless and satisfactory.

Complaints Handling Mechanism:
To register any complaints, please contact us using one of the following methods:

WhatsApp/Mobile:
+92300000000000

Email:
Info@rezoxy.com